Complimentary / Add-On Services

We provide ongoing, value-added assistance to ensure our clients enjoy worry-free technology experiences. Our complimentary support services are designed for businesses that have partnered with us for website design, development, or SEO. From email and network troubleshooting to cloud storage and software assistance, our goal is to give you peace of mind knowing reliable help is just a call away.

• Setup, configuration, and troubleshooting of business email accounts. • Assistance with DNS records, forwarding, and signature setup. • Guidance to ensure reliable email communication and deliverability. • Support for integration with business tools such as Outlook, Gmail for Business, and Zoho Mail.

• Assistance with installation and configuration of printers and scanners. • Troubleshooting connectivity and basic hardware issues. • Support for peripheral devices such as barcode scanners, webcams, or POS hardware. • Recommendations on maintaining efficiency and avoiding device conflicts.

• Basic network setup assistance and Wi-Fi optimization guidance. • Connectivity troubleshooting to minimize downtime. • Advice on improving router placement, channel management, and network security. • Ensures smooth, uninterrupted connectivity for online operations.

• Guidance on secure file storage and sharing using cloud platforms. • Assistance with Google Drive, Dropbox, OneDrive, and other tools. • Recommendations for backup policies and folder organization. • Helps maintain efficient, secure, and easily accessible document workflows.

• Help with commonly used software such as Microsoft Office, QuickBooks, Dropbox, and Google Workspace. • Troubleshooting common software installation and usage issues. • Guidance on updates, file compatibility, and system optimization. • Ensures that daily business tools run smoothly and efficiently.

• Complimentary Nature: - These services are available exclusively to clients with an active web design or SEO project with Cybersoft. - They are not available as standalone offerings. • Phone-Based Support Only: - All technical support is provided via phone consultation. - We never request or require remote access to your devices for any reason. • Third-Party Software & Tools: - We do not sell, distribute, or manage third-party software licenses or hardware. - Clients must ensure they hold valid and legal copies of all software they use. • Goal: - To provide seamless, worry-free experiences while enabling businesses to focus on growth. - Technical assistance remains just a phone call away whenever needed.

Cybersoft’s complimentary support ensures your operations run smoothly while we handle the small tech details in the background. If you are an active web or SEO client, schedule a consultation today to explore how these add-on services can simplify your workflow and boost productivity.